Privacy Policy

Effective Date: July 8, 2025

This Privacy Policy describes how Once Daily Inc. (“we,” “us,” “our”) collects, uses, and shares information about you when you visit or make a purchase from https://sleepsupport.tv (the “Site”).

1. Information We Collect

1.1. Personal Information:

  • Name, email address, phone number, billing and shipping addresses
  • Payment information (processed securely via Stripe; we do not store full card data)

1.2. Technical Information:

  • IP address, browser type, pages visited, time on site, device type
  • Cookies and similar tracking technologies

1.3. Order and Subscription Data:

  • Purchase history, shipping status, subscription preferences

2. How We Use Your Information

2.1. To process orders, fulfill shipments, and manage subscriptions
2.2. To communicate with you regarding your order or subscription
2.3. To improve our Site, product offerings, and customer experience
2.4. To send promotional emails (you may opt out at any time)
2.5. To detect and prevent fraud and comply with legal obligations

3. Sharing Your Information

3.1. We do not sell or rent your personal information.
3.2. We share data only with trusted service providers, including:

  • Payment processors (e.g., Stripe)
  • Email and communication platforms
  • Shipping and logistics providers

3.3. We may disclose information if required by law or to protect our legal rights.

4. Your Rights and Choices

4.1. You may request access to, correction of, or deletion of your personal data by contacting hello@oncedaily.com.
4.2. You may opt out of receiving promotional emails by following the unsubscribe link in any message.
4.3. If applicable under local law (e.g., GDPR or CCPA), you may have additional data access rights.

5. Data Retention

We retain personal data for as long as your account is active or as required to fulfill our legal and operational obligations.

6. Security

We implement industry-standard security measures, including SSL encryption and PCI-compliant payment processors, to protect your personal data.

7. Cookies

We use cookies to analyze traffic, personalize content, and enhance your experience. You can disable cookies in your browser settings.

8. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for their privacy practices or content.

9. Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 13.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted to this page with an updated effective date.

11. Contact Us

If you have questions or requests regarding this Privacy Policy:

Email: hello@oncedaily.com
Response Time: 1–2 business days